Have a fulfillment or logistics challenge? Need a resource that understands the unique challenges of your category? Then you need the proven expertise of ZeptoExpress Fulfillment. From order to doorstep, we offer the latest technology, agile expertise, and unbeatable customer service to create a seamless experience. Our warehouse has everything you need to carry out the warehousing and fulfillment needs of your business.
ZeptoStore Address No16G, Jalan PJS5/28B, Pusat Dagangan Petaling Jaya Selatan PJCC, 46150 Petaling Jaya, Selangor. Click To Waze Here
ZeptoExpress Fulfillment Center offers a full array of fulfillment, distribution, and warehouse services. Our solutions are both intelligent, cost-efficient, and easily tailored to meet any fulfillment need including ecommerce, promotional material, kitting design, distribution, and 3PL (third-party logistics).
From order to doorstep, we offer the latest technology, agile expertise, and unbeatable customer service to create a seamless experience.
Upon receipt of an order, the process starts with picking product and order components from their assigned locations, we then assemble the orders into your preferred packaging, apply the postage label, and send them on their way to your customer.
Utilizing our advanced shipping technology, we can select the most cost effective shipping method, or you can choose exactly which method you want to use.
You will have 24/7 access to our proven, proprietary dashboard which allows you to monitor your inventory in real time, group orders for reduced shipping costs, validate addresses to reduce unnecessary returns and chargebacks, and gives you access to a full suite of reporting tools.
Any additional questions you may have will be promptly answered by your Account Executive, who has access to experts in nearly every facet of logistics to help you with all of your shipping needs.
Our Returns Department will quickly and efficiently process your returns. Each member of the returns team receives special training to inspect returned merchandise and determine if the product can be restocked and resold, effectively reducing inventory loss.
Damaged or non-restockable product returns are properly disposed of or can be returned to you (eligibility determined on a case-by-case basis). It all adds up to a better ROI for you.
At ZeptoExpress we view fulfillment as more than the logistics of shipping and distributing. We truly partner with you to ensure your customer receives their product quickly and in perfect condition. We pride ourselves in exceeding both your expectations and those of your customers.
Our unique "Under One Roof" approach has proven to be a serious advantage for our clients, who get the benefit of our experience satisfying every fulfillment service need.
We are always on the lookout for strategic business opportunities. If you think that we should work together, please let us know.
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