Your No 1 Transport And Logistics Company Malaysia
Wikipedia: Zepto, (used in units of measurement) denoting a factor of 10−21 "zeptosecond"
The Last mile delivery is one of the most important steps in a parcel's journey. It's the moment in the supply chain that matters most to customers. The last mile delivery person is often the only face a customer will see in the entire purchase process. So we make sure it's a great experience, and that's where ZeptoExpress comes in.
ZeptoExpress is an On-Demand Delivery Platform that allows customers to make delivery bookings at their convenience. We aim to move into a world of instant delivery and disrupt traditional courier services by guaranteeing a maximum delivery time of 3 hours.
Our team are consistently building our analytics platform to handle thousands of deliveries everyday. We implemented state-of-the-art algorithms to predict consumer patterns and ensure top quality service.
With the rise of e-commerce, the entire retail landscape has changed. Now people want everything on demand and delivered instantly whether it is from an online store or a brick and mortar shop. ZeptoExpress does just that.
Have a fulfillment or logistics challenge? Need a resource that understands the unique challenges of your category? Then you need the proven expertise of ZeptoExpress Fulfillment. From order to doorstep, we offer the latest technology, agile expertise, and unbeatable customer service to create a seamless experience. Our warehouse has everything you need to carry out the warehousing and fulfillment needs of your business.
ZeptoStore Address No 11, Jalan MJ 13, Taman Industri Meranti Jaya, 47120 Puchong, Selangor. Click To Waze Here
Fulfillment Center
ZeptoExpress Fulfillment Center offers a full array of fulfillment, distribution, and warehouse services. Our solutions are both intelligent, cost-efficient, and easily tailored to meet any fulfillment need including ecommerce, promotional material, kitting design, distribution, and 3PL (third-party logistics).
From order to doorstep, we offer the latest technology, agile expertise, and unbeatable customer service to create a seamless experience.
Pick, Pack, and Ship
Upon receipt of an order, the process starts with picking product and order components from their assigned locations, we then assemble the orders into your preferred packaging, apply the postage label, and send them on their way to your customer.
Utilizing our advanced shipping technology, we can select the most cost effective shipping method, or you can choose exactly which method you want to use.
Shipments & Inventory
You will have 24/7 access to our proven, proprietary dashboard which allows you to monitor your inventory in real time, group orders for reduced shipping costs, validate addresses to reduce unnecessary returns and chargebacks, and gives you access to a full suite of reporting tools.
Any additional questions you may have will be promptly answered by your Account Executive, who has access to experts in nearly every facet of logistics to help you with all of your shipping needs.
Return Shipments
Our Returns Department will quickly and efficiently process your returns. Each member of the returns team receives special training to inspect returned merchandise and determine if the product can be restocked and resold, effectively reducing inventory loss.
Damaged or non-restockable product returns are properly disposed of or can be returned to you (eligibility determined on a case-by-case basis). It all adds up to a better ROI for you.
At ZeptoExpress we view fulfillment as more than the logistics of shipping and distributing. We truly partner with you to ensure your customer receives their product quickly and in perfect condition. We pride ourselves in exceeding both your expectations and those of your customers.
Our unique "Under One Roof" approach has proven to be a serious advantage for our clients, who get the benefit of our experience satisfying every fulfillment service need.
We are always on the lookout for strategic business opportunities. If you think that we should work together, please let us know.
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